A patient paying at the reception desk

FEES AND BILLING

Transparent Healthcare Costs

Understanding Your Healthcare Investment

As of 1.11.2025 Ayr Medical Group will bulk bill all government chosen eligible item numbers. These include face to face, phone ‘consultation item numbers’, management plans and mental health consultations and plans.

Please note: Not all services are covered by Medicare. Some services will attract a private fee OR out of pocket expense.

If you do not have a Medicare card your service will be privately billed. For further information contact our reception staff on (07) 4783 9100.

Book Appointment

Doctor Discretion

All fees and booking schedules are at each doctor's discretion. This allows personalised care while maintaining professional standards.

Fee Variations

Fees may vary slightly and are subject to change. Current fees are available at the time of booking or by contacting reception.

Non-Attendance Policy

Failure to cancel appointments will attract a non-attendance fee. Please cancel unwanted appointments to avoid charges.

FEE STRUCTURE

Consultation Fees

By keeping our pricing transparent, we ensure that patients receive quality care without uncertainty.

Standard Consultations

Routine medical care - bulk billing for eligible consultations.

* Patients without a medicare card will be privately billed.

  • Fees vary at each doctor's discretion
  • Mixed billing options available
  • Medicare rebates applicable where eligible

Private Fees

Private fees may be incurred for item numbers not included in the eligible item list. Patients may incur out of pocket expenses. Please check with reception for approximate costs when booking your appointment.

  • Approximately $40 out-of-pocket gap
  • Faster appointment availability
  • Full Medicare rebate processed separately

New Patient Consultations

Ayr Medical Group welcomes new patients. Patients to bring along a health summary from their previous clinic to first consultation is advised. Must bring medicare card to enable bulk billing if applicable. Patients without a medicare card will be privately billed.

  • Includes thorough health history review
  • Establishes ongoing care relationship

PAYMENT METHODS

Making Healthcare Payments Simple

Credit Card Facilities

Available for all non-bulk billed services including:

  • Private consultation fees
  • After-hours services
  • Any additional procedures or services

Payment Security

Credit card details are not retained by the practice, ensuring your financial information remains secure.

Medicare Processing

For privately billed services, Medicare rebates are processed to your nominated bank account OR can be processed immediately with a debit card.

Book Appointment

A patient paying by card at reception

PAYMENT OPTIONS

Flexible Payment Solutions

A patient paying by card at the reception desk

MIXED BILLING OPTIONS

Flexible Fee Arrangements

Bulk billing appointments are available for all patients for eligible Medicare services Monday to Friday and Saturday morning clinics.

BULK BILLING

Available for Eligible Medicare Services

Bulk billing appointments are available for all patients for eligible Medicare services Monday to Friday and Saturday morning clinics.

How Bulk Billing Works:

  • No out-of-pocket cost for eligible services
  • Medicare covers the full consultation fee

To check availability: Phone the reception team on (07) 4783 9100 or enquire when booking online.

PRIVATE FEE APPOINTMENTS

Flexible Scheduling with Competitive Rates

Private fee appointments offer several advantages including generally much shorter wait times and greater flexibility in scheduling.

Out of Pocket Expenses Details:

  • Not all services are covered by Medicare.
  • Some services attract a private fee OR out of pocket expense.
  • Out of pocket gap: At discretion of each GP.
  • Medicare rebate can be paid directly back to your nominated bank account or immediately with a debit card.
  • Credit card details are not retained by the practice

To check availability: Phone the reception team on (07) 4783 9100 or enquire when booking online.

Two members of the practice team reviewing a patient file

AFTER HOUR SERVICES

After-Hours Contact:

  • Ring (07) 4783 9100 for a message with instructions on contacting the on-call doctor
  • Alternative: After-hours GP helpline at 1800 022 222

COMPREHENSIVE HEALTHCARE MANAGEMENT

MyMedicare Registration

Benefits of MyMedicare Registration:

  • Better coordinated healthcare
  • Streamlined chronic disease management plans
  • Enhanced team care arrangements
  • Improved continuity of care

If Ayr Medical Group is your regular GP practice, consider registering with the MyMedicare initiative for enhanced care coordination.

Medicare Eligibility

Most consultations are eligible for Medicare rebates. Specific item numbers and rebate amounts depend on the type and length of consultation.

Rebate Processing:

  • Rebates are processed electronically
  • Payments go directly to your nominated bank account
  • Processing typically takes 2-3 business days
  • No need to visit a Medicare office
A patient registering for MyMedicare
A doctor with a family at home

Online Registration:

  • Access your Medicare Online Account or Express Plus Medicare mobile app
  • Check that Ayr Medical Group is registered in MyMedicare
  • Start the registration process
  • Practice staff will accept the registration in the system

In-Person Registration:

  • Complete a registration form available from reception
  • Signing gives consent to participate in MyMedicare
  • Practice staff complete the registration process

For more information, see MyMedicare for Patients and MyMedicare FAQ resources.